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Cisco Webex Meetings for Microsoft Teams You can use the Cisco Webex Meetings app to schedule, start, or join a Cisco Webex meeting or Webex Personal Room right from within Microsoft Teams. All you need to do is install the Cisco Webex Meetings app into Microsoft Teams. In April 2020, Cisco announced a new Call App for Microsoft Teams. The app launches calls through Webex technology, even when you click the call button in Microsoft Teams. To access this functionality, follow these steps: Verify users have accounts activated in the Webex Control Hub. We have detected the following need: Interoperability between MS Teams users and CISCO Call Manager users, that is, an MS Teams user can talk to a Cisco CallManager user and vice versa, and also an MS Teams user can make / receive calls to / from abroad. What is Cisco Webex Teams Cisco Webex Teams packs messaging, file sharing, video meetings, white boarding, calling, and other tools to help increase workplace productivity. Webex Teams provides a complete collaboration experience by allowing teams to create, meet, message, make calls, and share in one continuous workstream.

Arraya Insights | November 19, 2020

Are you a Cisco shop or a Microsoft shop? When it comes to collaboration, many organizations – Arraya included – reside somewhere in the middle. The appeal of a diversified, multi-vendor collaboration footprint isn’t lost on Cisco and Microsoft. Even though they are competitors at heart, the tech giants have a history of making their solutions play nicely together in order to help keep their customers connected and productive. That partnership was on full display earlier this year, although it may have gone overlooked due to coronavirus-necessitated lockdowns.

Late last year, Cisco and Microsoft pledged to move toward a new era of interoperability between their Webex and Teams solutions. Specifically, that idea would materialize in a couple of different forms. The companies planned to release a Microsoft Cloud Video Interop (CVI) certified solution that would allow Cisco Webex Room and SIP video conferencing devices to join Microsoft Teams meetings. Additionally, they also proposed creating a direct guest join pathway connecting their respective video conferencing devices with their meeting web apps. This pledge of greater interoperability has started coming to fruition with the release of a pair of solutions: the aforementioned CVI offering and another option called WebRTC.

Cisco

Teams Cisco Call Manager Integration

Let’s take a closer look at these offerings and what they could mean for organizations pursuing reopening their facilities. Candy crush saga game free download for mac.

Microsoft CVI

First up is the Cloud Video Gateway (CVI-enabled) option. Those looking to connect to a Microsoft Teams meeting hosted internally, by their own company could do so using this pathway. It delivers a Cisco Webex-based experience to those making the connection, including multi-screen capabilities, flexible layouts, and wired/wireless bi-directional content sharing. In terms of devices supported, this route is travelable by all Cisco and SIP-capable video devices, registered either on premises or in the cloud. Users can connect via this path through one-button-to-push (OBTP) join which includes calendar service, direct dial-in complete with an interactive voice response (IVR) experience. Lastly, it is worth noting that this service will require additional licensing to make it operable.

WebRTC

Then, there’s the WebRTC application. This allows users to connect to any other type of Microsoft Teams meeting. Connecting via this method delivers a Microsoft Teams-oriented meeting experience, including a single-screen Teams layout with only the ability to be on the receiving end of shares. This pathway is accessible from Cisco Room Kits, Room series, Boards, and Desk Pro devices. These devices can be cloud connected. Assassins creed odyssey free download for mac. Once again, this method offers OBTP join with calendar service. Webex Room registration, which is part of Flex licensing, is required. As of right now, WebRTC is one way only as Microsoft Teams doesn’t support any browsers compatible with the tool. User can, however, add the Webex bot to their Teams client, which, in turn, will enable them to access a Webex Meeting.

Next Steps: Put the joint power of Microsoft and Cisco together for you

Hopefully, we’ll all be able to dust off our Cisco Room devices sooner rather than later and start putting these new abilities to work. In the meantime, if you’d like to learn more about how your organization can benefit from the above advances or from Cisco and Microsoft’s ongoing partnership in general, our collaboration experts can help. Reach out any time to get the conversation started.

Visithttps://www.arrayasolutions.com/contact-us/ to connect with our team now.

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Cisco Webex Teams App

Strategic Alliances and Integrations Enable Comprehensive Calling, Meetings, and Messaging Capabilities

In my role as a product manager here at Cisco, I regularly talk to customers about their collaboration environments. One question I get asked is what they can do to bring together collaboration tools from different vendors…

The Webex unified app is providing our customers with comprehensive calling, meetings, and messaging capabilities that integrate with our award-winning video devices and IP phones. The result is seamless and consistent workflows.

But we are also aware that many customers have existing investments in place with collaboration tools from other vendors, and we are committed to making sure that Webex is an open platform, that integrates with 3rd party applications to ensure our mutual customers have a solution that delivers the best possible outcomes.

Earlier this year one of my colleagues talked about how we are enabling organizations with Microsoft Teams and Slack messaging users to start Webex Meetings from these applications.

Now, new Cisco calling integrations allow you to use all your enterprise-grade voice and video calling features in combination with these messaging platforms.

Cisco Calling Integrations

Calling integrations allow you to expose Cisco calling buttons directly in other vendors messaging apps. We’ve built the Cisco calling integrations to provide you with flexible solutions plus we’ve made them very easy to deploy. We started with Microsoft Teams and Slack messaging apps. To deploy a Cisco calling integration you simply select the Cisco client you are using for calling and the calling platform you want to use.

When you have added the Cisco calling integration, you can launch a Webex Teams or Cisco Jabber call directly from your messaging app. When you click the call button, the integrations identify who you’re chatting with, resolves their calling address, and passes this information to your installed Cisco client which starts a Cisco voice or video call. The integrations support all Cisco calling platforms including Cisco Unified Communication Manager (UCM) based on-premises and hosted deployments, and Webex Calling for cloud.

There are no complex back end changes to make as these are client integrations. There are no call routing policies or dial plan changes to make, no additional licenses required, and no new hardware to manage. You can even use the calling integrations with desk phone control, which means your users don’t have to replace their handsets.

Teams

Cisco Calling from Slack

Slack has made its messaging platform very open to integrating calling providers like Cisco. Adding the Cisco calling integration to Slack means you use the native Slack call button to start a Cisco call directly from Slack.

This could be using Webex Teams or Cisco Jabber as your softphone or controlling your desk phone. If your Cisco client is controlling your Cisco desk phone clicking the call button in Slack causes your Cisco desk phone to go off-hook and call your colleague.

Slack is popular with developers where users tend to like keyboard commands to take actions like making calls. Talking to Slack users it becomes clear this is a requirement for Slack users so we implement “/jabber” and “/webexteams” slash command allowing you to make calls at the command line.

We are continuing to work in partnership with Slack and plan to implement Slack’s new shortcut controls shortly. This will give you more calling destination selectable directly in Slack.

Cisco Calling from Microsoft Teams

The Cisco calling integration for Microsoft Teams has been available from the Microsoft Teams app store for just over a month now. This month we have extended it with new features and functionality. In addition to supporting Microsoft Teams desktop and web users, this month we added support for mobile and tablet devices. We also added new contact search capabilities, you can now search your Microsoft 365 Outlook contacts and call them using your Cisco calling platform via the integration.

Building Bridges with Webex

These two new calling integrations are just examples of the many integrations that the Webex platform supports, enabling people to enhance their communication and collaboration within their everyday workflows. For example, we’ve also worked with Microsoft to integrate Microsoft SharePoint and OneDrive Enterprise Content Management (ECM) solutions into Webex team messaging services to streamline collaboration on documents.

What Next…

If you’re interested in learning more about Cisco calling integration contact your Cisco account team to discuss how to build on your current Cisco UC investments with Webex to enhance the collaboration experience for your users and/or integrate with 3rd party collaboration tools.

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